Terms of service

Welcome to XLY Technology LLC. These Terms & Conditions govern your access to our website and your purchase of products through our online store.

By using our website or placing an order, you agree to these terms. Please review them before making a purchase.

1. Company Information

Our store is operated by:

XLY Technology LLC
110 16th Street, Suite 1460
Denver, CO 80202
United States

Email: hello@xlytechspace.com
Phone: +1 (304) 881-9339

We offer phone cases, protective covers, and a selection of digital and everyday tech accessories.

2. Eligibility

Our website is intended for customers who are at least 18 years old or have otherwise reached the legal age required to enter into a purchase agreement in their jurisdiction.

By placing an order, you confirm that you have the legal capacity to complete the transaction.

3. Acceptable Website Use

You agree to use our website only for lawful purposes.

You may not:

Submit fraudulent orders or misleading information.
Attempt unauthorized access to our systems or accounts.
Disrupt website security or functionality.
Copy or misuse website content for unauthorized commercial purposes.
Use our services in violation of applicable laws.

We may restrict access or cancel transactions when reasonably necessary to prevent misuse, fraud, or security risks.

4. Product Information

We make reasonable efforts to present accurate product descriptions, images, specifications, compatibility details, prices, and availability.

However, colors and visual details may appear slightly different depending on screen settings, lighting, and manufacturing variations.

Phone cases and device-specific accessories are designed for particular models or configurations. Customers should carefully review the product description and select the correct device model, size, color, or variant before ordering.

Electronic devices shown in product photographs are not included unless expressly stated.

Product features, materials, and compatibility are limited to what is identified in the applicable listing. We do not guarantee functions that have not been specifically described.

5. Device Compatibility and Safe Use

Please follow the product instructions and any applicable device manufacturer guidance.

For phone cases, covers, and fitted accessories, confirm that the selected product matches your device model.

For charging cables, power accessories, or other electronic products, where offered, use only compatible devices and appropriate power requirements.

Do not continue using an accessory if it has damaged wiring, exposed components, excessive heat, or other signs of unsafe operation.

Small detachable parts, straps, charms, and packaging materials should be kept away from young children.

6. Product Materials and Care

Materials and care requirements vary by product.

To maintain the appearance and condition of your accessories:

Clean protective cases and covers with a soft cloth, following any product-specific instructions.
Avoid abrasive cleaners, harsh chemicals, and unnecessary exposure to high temperatures.
Disconnect powered accessories before cleaning.
Keep electronic connectors and components away from excessive moisture unless the product is specifically designed for such exposure.
Avoid pulling cables by their connectors or placing unnecessary strain on attachments.

Normal wear and changes in appearance resulting from use are not necessarily manufacturing defects.

7. Prices and Payment

Product prices are displayed in U.S. dollars (USD) unless otherwise indicated.

Applicable taxes, shipping charges, and other disclosed fees will be presented during checkout.

Payment must be successfully authorized before an order can be processed.

We reserve the right to correct obvious pricing or listing errors. If an order is affected, we may contact you, cancel the affected order, and refund any collected payment.

8. Order Placement and Acceptance

Submitting an order constitutes an offer to purchase the selected items.

An automated order confirmation acknowledges receipt of your order but does not necessarily mean the order has been accepted.

We may decline or cancel an order for reasonable reasons, including:

Product unavailability
Incorrect pricing or listing information
Failed payment authorization
Suspected fraud or unauthorized activity
Incomplete shipping information
Shipping restrictions or operational limitations

If payment has already been collected for a canceled order, we will issue the appropriate refund and notify you.

9. Shipping and Delivery

We currently deliver within the United States only.

Most orders are processed within 1–3 business days after payment confirmation.

Free standard shipping is available on U.S. orders of $68 or more, calculated after discounts and before taxes and shipping charges.

Orders below this threshold are subject to the shipping fees displayed at checkout.

Delivery estimates may vary and are not guaranteed unless expressly stated.

For complete details, please refer to our Shipping Policy. Nothing in these terms limits your rights regarding delayed or undelivered merchandise under applicable law.

10. Returns and Refunds

Eligible products may be returned within 30 calendar days after delivery, subject to the conditions in our Refund & Return Policy.

Standard returns generally require products to be unused, in their original condition, and accompanied by their included components.

Different rules may apply to defective, damaged, incorrect, or unsafe products, including rights provided by applicable consumer protection laws.

Please review our Refund & Return Policy before requesting a return.

11. Personalized and Final-Sale Products

Customized, personalized, made-to-order, or clearly identified final-sale products may have additional return restrictions when disclosed before purchase.

Such restrictions do not eliminate any remedies that must be provided under applicable law for defective, incorrect, or otherwise nonconforming products.

12. Intellectual Property

Website content, including text, photographs, designs, graphics, and other materials, is owned by or licensed to XLY Technology LLC or the applicable rights holders.

You may use the website for personal shopping and lawful informational purposes.

Unauthorized reproduction, distribution, or commercial use of protected content is prohibited.

13. Reviews and Customer Content

Customers may submit reviews, feedback, or other content where this functionality is available.

You are responsible for ensuring your submissions are accurate, lawful, and do not infringe the rights of others.

By submitting content, you permit us to display and use it in connection with our website and services to the extent allowed by applicable law and our Privacy Policy.

We may remove content that is fraudulent, unlawful, abusive, or otherwise violates these terms.

14. Privacy and Personal Information

We collect and process information reasonably necessary to manage orders, payments, deliveries, customer communications, and website operations.

Our handling of personal information is described in our Privacy Policy.

Please review that policy to understand how your information is used and protected.

15. Website Availability

We work to maintain a functional and accessible shopping experience.

However, website access may occasionally be interrupted by maintenance, technical difficulties, security issues, or circumstances beyond our control.

We do not guarantee uninterrupted website availability.

16. Disclaimer of Warranties

To the extent permitted by law, our website is provided on an “as is” and “as available” basis.

We do not make warranties regarding website availability or functionality beyond those expressly provided or required by law.

Product-related warranties and legal remedies, including any applicable protections for defective merchandise, remain unaffected.

17. Limitation of Liability

To the maximum extent permitted by applicable law, XLY Technology LLC will not be responsible for indirect, incidental, or consequential losses arising from website use or purchases.

Where legally permissible, our liability for an ordinary claim relating to a particular order will not exceed the amount paid for that order.

These limitations do not apply where prohibited by law and do not exclude liability for fraud, intentional misconduct, personal injury, defective or unsafe products, or other rights that cannot lawfully be waived.

18. Governing Law

These Terms & Conditions are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law rules, except where mandatory consumer protection laws require otherwise.

Any legal dispute will be handled by a court with proper jurisdiction.

Nothing in this section removes consumer rights that cannot legally be limited by contract.